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Notation Based on the Act on Specified Commercial Transactions

This is a reference translation. In the event of any discrepancy, the Japanese text shall prevail.

Service Provider株式会社ファンドディベロップ
Representative佐藤 慧士 (Representative Director)
Operations Manager佐藤 慧士
Postal Code〒151-0053
Address東京都渋谷区代々木2-21-11ベルテ代々木Ⅱ501号室
Telephone

03-6381-6545

(Reception hours: weekdays 10:00–18:00, excluding weekends, public holidays, and the year-end/New Year period)

Emailinfo@ten-hotels.jp
Selling PriceThe price for each guest room and plan is the amount displayed on the reservation screen of our website (inclusive of consumption tax and bathing tax). Displayed prices vary depending on the reservation date, stay dates, room type, number of guests, plan details, and other factors, so please confirm the amount shown on screen at the time of booking.
Timing of Service ProvisionThe service is provided on the reserved stay date (from the check-in time designated by each facility).
Payment Methods

Payment on-site (credit card or cash)

Accepted card brands: VISA, Mastercard, JCB, American Express, Diners Club

* Advance payment is not available at this time. Once we are ready to introduce advance payment, we will announce it again on this page.

Fees Other Than the Selling Price

Bathing tax and accommodation tax (local taxes levied according to the location of each facility) are included in the room charge.

Any other services used at the hotel are to be paid for at the hotel.

Cancellation Fees

In the event of a cancellation of your stay, the following cancellation fees will be charged. Please note that depending on the plan, separate cancellation terms may apply, so be sure to confirm the conditions displayed on screen at the time of booking.

  • Until the day before the stay: 20% of the accommodation charge
  • On the day of the stay: 80% of the accommodation charge
  • In the case of a no-show without notice: 100% of the accommodation charge
Returns

Due to the nature of the goods and services, returns after the stay has been used cannot be accepted.

Please review the details carefully before applying.