Accommodation Terms and Conditions

Article 1

1. Accommodation contracts and related contracts concluded between this hotel and its guests shall be governed by the provisions of these Terms and Conditions; matters not stipulated herein shall be governed by laws and regulations or by generally established customs.
2. Notwithstanding the provisions of the preceding paragraph, when this hotel has agreed to a special arrangement to the extent that it does not contravene laws, regulations, or customs, such special arrangement shall take precedence.

Article 2

1. A person intending to apply for an accommodation contract with this hotel shall provide the hotel with the following information:
   1. Name of the guest
   2. Date of stay and estimated time of arrival
   3. Accommodation charges (in principle, based on the basic accommodation charge listed in Appended Table No. 1)
   4. Other matters deemed necessary by this hotel
2. In the event that a guest, during their stay, requests to extend the stay beyond the date of stay set forth in item 2 of the preceding paragraph, this hotel shall treat such request as a new application for an accommodation contract made at the time the request is made.

Article 3

1. An accommodation contract shall be deemed to have been concluded when this hotel has accepted the application referred to in the preceding article; provided, however, that this shall not apply where the hotel proves that it did not accept the application.
2. When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, the guest shall pay, by the date designated by this hotel, an application deposit set by this hotel up to a limit of the basic accommodation charge for the period of stay (or for three days where the period exceeds three days).
3. The application deposit shall first be applied to the total accommodation charges ultimately payable by the guest; where circumstances arise in which the provisions of Article 6 and Article 18 apply, it shall be applied first to the cancellation penalty and then to compensation, and any remaining balance shall be refunded at the time of payment of charges.
4. If the guest fails to pay the application deposit referred to in paragraph 2 by the date designated by this hotel pursuant to the provisions of that paragraph, the accommodation contract shall cease to be effective; provided, however, that this applies only where the hotel has notified the guest to that effect when designating the due date for payment of the application deposit.

Article 4

1. Notwithstanding the provisions of paragraph 2 of the preceding article, this hotel may, after the conclusion of the contract, agree to a special arrangement that does not require payment of the application deposit referred to in that paragraph.
2. In accepting an application for an accommodation contract, where this hotel has not requested payment of the application deposit referred to in paragraph 2 of the preceding article and has not designated a due date for its payment, the hotel shall be treated as having agreed to the special arrangement referred to in the preceding paragraph.

Article 5

This hotel may decline to conclude an accommodation contract in the following cases:

1. When the application for accommodation is not in accordance with these Terms and Conditions.
2. When there is no room available due to full occupancy.
3. When the person seeking accommodation is deemed likely to act, in connection with their stay, in a manner that violates the provisions of laws and regulations, public order, or good morals.
4. When the person seeking accommodation is clearly recognized as a patient, etc. of a specified infectious disease.
5. When burdens exceeding a reasonable scope are demanded in connection with the accommodation.
6. When accommodation cannot be provided due to natural disasters, malfunction of facilities, or other unavoidable causes.
7. When the case falls under Article 5 of the Kanagawa Prefecture Ordinance for the Enforcement of the Hotel Business Act.
8. A person recognized as belonging to, or likely to belong to, an organized crime group or other antisocial forces.

Article 6

1. The guest may cancel the accommodation contract by so notifying this hotel.
2. Where the guest has cancelled all or part of the accommodation contract due to causes attributable to the guest (excluding cases where the hotel has designated a due date for payment of the application deposit and requested its payment pursuant to Article 3, paragraph 2, and the guest cancels the accommodation contract prior to such payment), this hotel shall charge a cancellation penalty as stipulated in the Cancellation Policy below. However, where this hotel has agreed to the special arrangement referred to in Article 4, paragraph 1, this applies only where the hotel, in agreeing to that special arrangement, has notified the guest of the obligation to pay a cancellation penalty in the event of cancellation of the accommodation contract.
3. If the guest does not arrive by 8:00 p.m. on the day of stay without prior notice (or, where an estimated time of arrival has been indicated in advance, by the time two hours past that time), this hotel may treat the accommodation contract as having been cancelled by the guest.

Article 7

1. This hotel may cancel the accommodation contract in the following cases:
   1. When the guest is deemed likely to act, or is deemed to have acted, in connection with their stay, in a manner that violates the provisions of laws and regulations, public order, or good morals.
   2. When the guest is clearly recognized as a person with an infectious disease.
   3. When burdens exceeding a reasonable scope are demanded in connection with the accommodation.
   4. When accommodation cannot be provided due to causes arising from force majeure such as natural disasters.
   5. When the case falls under the provisions of Article 5 of the Kanagawa Prefecture Ordinance for the Enforcement of the Hotel Business Act.
   6. When the guest does not comply with the prohibited matters of the rules of use established by this hotel (limited to those necessary for fire prevention).
2. When this hotel has cancelled the accommodation contract pursuant to the provisions of the preceding paragraph, it shall not charge for any accommodation services, etc. that the guest has not yet received.

Article 8

1. The guest shall register the following matters at the front desk of this hotel on the day of stay:
   1. The guest's name, age, sex, address, and occupation
   2. For foreign nationals, nationality, passport number, place of entry, and date of entry into Japan
   3. Date of stay and estimated time of departure
   4. Other matters deemed necessary by this hotel
2. When the guest intends to pay the charges referred to in Article 12 by a method that can substitute for currency, such as traveler's checks, accommodation vouchers, or credit cards, the guest shall present these in advance at the time of registration referred to in the preceding paragraph.

Article 9

1. The hours during which the guest may use a guest room of this hotel shall be from 3:00 p.m. to 10:00 a.m. the following morning; provided, however, that in the case of consecutive nights of stay, the room may be used throughout the day except on the day of arrival and the day of departure.
2. Notwithstanding the provisions of the preceding paragraph, this hotel may permit use of the guest room outside the hours stipulated in that paragraph. In such a case, the following additional charges shall apply:
   1. Up to 3 hours in excess: 30% of the room charge equivalent (one-third of the room charge)
   2. Up to 6 hours in excess: 60% of the room charge equivalent (one-half of the room charge)
   3. More than 6 hours in excess: 100% of the room charge equivalent (the full room charge)
3. The room charge equivalent referred to in the preceding paragraph shall be 70% of the basic accommodation charge.

Article 10

While on the premises of this hotel, the guest shall comply with the rules of use established by this hotel and posted within the premises.

Article 11

1. The business hours of the principal facilities, etc. of this hotel are as follows; detailed business hours of other facilities, etc. are provided in the pamphlet available on-site, in notices posted at various locations, and in the service directory in the guest room.
   1. Service hours for the front desk, cashier, etc.
      1. Gate closing: The main entrance is closed at 10:00 p.m.
      2. Front desk service: 7:00 a.m. – 10:00 p.m.
   2. Food and beverage (facility) service hours
      1. Breakfast: 7:00 a.m. – 9:00 a.m. (SUI)
      2. Dinner: 6:00 p.m. – 8:00 p.m. (SUI)
   3. Ancillary service facility hours
      1. Tea Lounge: from 6:00 p.m.
      2. TENKU: 7:00 a.m. – 10:00 p.m.
2. The matters in the preceding paragraph may be temporarily changed when unavoidably necessary. In such a case, notice shall be given by an appropriate method.